product strategy

We help our clients build great software products their customers love and their competitors envy. It all starts with a great product strategy. We engage stakeholders across your organization and bring in the customer perspective to create strategies that ensure your product acquires, retains and engages customers.

Both Lean Startup and Design Thinking methods guide our approach to strategy development, from cross-functional workshops, competitive analysis, customer interviews and journey mapping, to mock-ups and rapid prototyping. Together, we define the product vision, definition, goals, timetable and costs for budgeting. We then build a product roadmap, with requirements, prioritization and a technical solution to make your vision a reality.

As an agile software development partner, we offer tailored agile coaching to foster learning, process improvement and agile transformation.

 

case study:

Samaritan’s Purse

Optimizing Volunteer Management With Web-based Software Solutions

In the call center, phones were ringing off the hook. At distribution centers, volunteers assembled supplies, necessities and printed material into packages bound for 100 different countries.

 

 
 

case study:

ChristianSteven Software

ChristianSteven had been in the software business for over 10 years – then everything started changing at a ridiculous pace.

Staying relevant and competitive is tougher than ever. Hear how ChristianSteven Software made a spectacular leap and created their industry-leading business intelligence solution.

 

 

User Experience (UX) Design

Great products begin with great user experience design. Whether your “User” is a customer, shopper, patient, or employee, it is important to create exceptional user experiences and interface designs.

We work side-by-side with our clients to distill their ideas into concrete UI/UX designs that will improve engagement. We begin the journey by creating user personas, workflow diagrams, wireframes and mockups. We conduct customer interviews or surveys to gather feedback. Once we are going, it is a process of rapid experimentation and delivery. We let feedback from real users guide our direction. By integrating user experience design with continuous delivery and adaptive architectural styles, we can quickly release and try out new design ideas and refine the product. You’ll be able to change direction as you discover what your customers want.

 

case study:

Liberty Hardware

Allowing Customers Create Their Own Customized Home Fixtures

When the "Do it Yourself" craze hit, Liberty Hardware provided their retail partners, including Home Depot and Lowe’s Home Improvement, with an innovative home design application to engage directly with shoppers. Enabling digital engagement with shoppers increased sales and strengthened their corporate partnerships.

 

 

case study:

BDP International

Lack of visibility or non-conformance could mean blown deadlines. And lost revenue.

Early access to upstream data can be critical for procurement and inbound logistics managers in the purchase order management process. BDP, a global logistics and transportation company, got it right!

 

 

case study:

ChristianSteven Software

ChristianSteven had been in the software business for over 10 years – then everything started changing at a ridiculous pace.

Staying relevant and competitive is tougher than ever. Hear how ChristianSteven Software made a spectacular leap and created their industry-leading business intelligence solution.

 

 
 

Product & Solution Architecture

The essence of Solution Architect is to create a blueprint for the technical solution based on requirements. At Small Footprint, we stay abreast of the latest techniques and technologies. We bring the perspective of our extensive work with clients ranging from startups to Fortune 500 enterprises. We balance your need to get to market quickly with an architecture that can scale, adapt and enable continuous delivery.

 

case study:

B/E Aerospace

Giving Buying Groups Visibility Into Global Procurement Patterns

B/E Aerospace used business intelligence to take maximum advantage of purchasing discounts. They proved that investing in internal systems can yield significant ROI.

 

 
 
 

case study:

MentorGraphics®

Faster data yields tremendous savings by reducing waste in the manufacturing process.

Mentor Graphics, Inc is a US-based multinational corporation dealing in electronic design automation for electrical engineering and electronics. Their clients needed engineering analytics - and they needed it fast!

 

 

Product Management

At the end of the day, it’s all about ensuring you are building the right product that meets the needs of your business and your customers. We ensure efficient software development by aligning teams to your product vision, facilitating communication and collaboration, engaging business stakeholders in the agile process and continuously prioritize what needs to be built next to make sure you get the most out of your product development investment.

We can train your product specialist to become an effective Product Owner through tailored agile coaching.

 

case study:

UNC Childcare

Promotes safe and healthy environments for children in early care and education settings

UNC Childcare is responsible for ensuring regulatory compliance and best practices for children in North Carolina. Read how they eliminated manual data collection, transcription and reporting, giving their trained consultants more time to coach child care facilities on best practices.

 

 

case study:

ChristianSteven Software

ChristianSteven had been in the software business for over 10 years – then everything started changing at a ridiculous pace.

Staying relevant and competitive is tougher than ever. Hear how ChristianSteven Software made a spectacular leap and created their industry-leading business intelligence solution.

 

 

Distributed Agile Development

Agile Scrum is the most successful process today for building innovative software products. We bring passionate and disciplined Agile Scrum teams that embody a culture of collaboration. Whether it’s a new product, new features, or re-engineering legacy products, we bring your product vision to life. You’ll be faster and more agile than you ever thought you could be.

 

case study:

NCR

An innovative software application that helps passengers navigate airports

Have you ever been in a large airport and wished you had a great mobile app to help you find good food, find your gate, and make sure you don’t miss your plane? As a world leader in consumer transaction technologies, NCR provides kiosk solutions that help users navigate around large venues such as airports and stadiums.

 

 

Quality Assurance and Testing

In this fast changing technology world your customers demand excellence. We help you deliver quickly without sacrificing quality and performance. Automation is a main success factor in an Agile QA world. Our multi-step QA process is infused with a DevOps culture and practices to help you achieve repeatability and deliver quickly and consistently. We forge partnerships with your business experts to understand how systems need to function to achieve business goals. Our customer-centric testing ensures that all new features and functions are released with the end user experience in mind.

 

case study:

Diesel Direct

Supporting Growth With A Scalable Financial Management System In A Highly Regulated Industry

Diesel Direct made significant investments in a proprietary end-to-end fuel system and business was booming. They needed scalable internal financial solutions to manage their success!

 

 

Continuous Delivery and DevOps

Your customers are demanding frequent updates and improvements, but releasing software can be a time-consuming process. DevOps practices bring operations and development engineers together for the entire service lifecycle, from design and development to production support. We’ll help you implement DevOps practices for your product, such as automated unit testing, continuous integration and continuous delivery to production.

With DevOps Boost, a fully integrated delivery environment, in a short matter of weeks you will be well on your way to using best practices for automated builds, deployment and testing. Your benefits include more frequent, less disruptive, more error free feature releases. Your competitors will be running to keep up with you.

 

case study:

LabCorp

Achieving Agile Transformation And Co-Development Of Software

LabCorp is a successful and highly respected provider of clinical laboratory services, performing tests on more than 470,000 patient specimens each day. Why would they need help from us? Their technology processes needed to go Agile to meet increasing demand - and to overhaul their customer portal.

 

 

Agile Transformation

You need to become more agile to deliver the continuous valuable change needed in today’s marketplace. Many organizations attempt to adopt an Agile process but the benefits are limited. A thorough understanding across the business of Agile’s real values and principles is necessary to make Agile Transformation possible.

We help you truly become Agile by evangelizing and championing Agile practices. Collaborating with your entire organization, we bring IT and business together with a mature agile process and practices. Your entire organization will experience the benefits of the Agile engineering because you’ll see results early and often.

We ramp up quickly with Training Sprints that align our processes and cultures and level-set expectations. We establish a rhythm of continuous progression and refinement. Adoption is faster and smoother for everyone as we get work done together quickly. We extend your Agile Transformation with DevOps practices, allowing you to release higher-quality products to market faster.

By continuously sharing best practices and fostering learning your development teams will be truly energized with new knowledge and capabilities.

 

case study:

LabCorp

Achieving Agile Transformation And Co-Development Of Software

Almost every company is looking for ways to deliver innovation faster and make the most of their IT budget. Change is difficult in larger companies. Labcorp’s story shows that you can go faster without compromising quality or compliance.

 

 

Digital Transformation

Digital is re-imagining the human experience. Technology-enabled startups disrupt established business models and some are reinventing industries. Enabled consumers want new digital services and simplified and improved ways for interacting and engaging with brands for work and play.

You know you cannot turn a blind eye. A digital strategy is necessary for surviving and thriving in this new world. Business success today requires a customer focused -- not technology-led -- digital transformation.

We help you on this journey, starting with defining a customer experience, and then aligning your organization, processes and technology to support it. It is an agile and iterative process, and we support you from idea to production, enabling you to adapt, accelerate releases and enhancing the quality of your products and services.

 

case study:

USConnect®

Changing The Competitive Landscape With A Customer-Friendly Mobile Payment App

USConnect® offers healthy alternatives in a ‘fast food’ atmosphere. They wanted to further differentiate themselves and grow market share by offering a unique, compelling customer experience.

 

 

case study:

BDP International

Lack of visibility or non-conformance could mean blown deadlines. And lost revenue.

Early access to upstream data can be critical for procurement and inbound logistics managers in the purchase order management process. BDP, a global logistics and transportation company, got it right!

 

 
 

case study:

Wastequip®

A 50 year old brand, known for great quality, needed digital transformation.

Learn more about how they made a competitive come-back.

 

 

Cloud Migration

Small Footprint helps companies understand the cloud computing landscape. We are experienced with the major cloud platforms and developing architecture and managing environments of all sizes. We work closely with your team utilizing our agile scrum process, and we take the management burden off your shoulders. Your confidence in your new cloud capabilities will be high with our DevOps Boost, giving you the ability for automated deployments, continuous delivery as well as management visibility of the entire process.

 

case study:

Caliber Public Safety (formerly InterAct)

Enhancing User Experience For Emergency Dispatch Administrators

When a person calls 911 with an emergency, response centers around the world rely on the Computer Aided Dispatching (CAD) system created by InterAct, a public safety technology provider.

 

 

Cloud Management

After making significant investments in your software product, you need to keep it running smoothly while you continue to gather feedback and deliver enhancements to your customers. We assume responsibility for maintaining and supporting your software and the cloud environment, allowing your teams to focus on other tasks. Our capabilities include infrastructure management, application management, incident management, database administration and release management.

 

case study:

Dude Solutions

Ensuring Uptime, Responsiveness And Disaster Recovery

Dude Solutions - a purposefully humorous name for a very serious company - is a leading cloud software solutions provider. They focus their internal technical spend on innovation and outsource cloud management.