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We are looking for a new colleague to join Small Footprint team. You will use troubleshooting techniques to field user support requests for .NET Web and console applications using Visual Studio and SQL Server Management Studio. Must have good communication skills with the user base and be able document progress and resolutions to their support requests. Minor enhancements or code base improvement suggestions are encouraged to ensure increased quality of the applications that are supported.

 

REQUIREMENTS:

  • Experience in debugging and writing code for C# applications;
  • Experience in writing SQL statements and analyzing data sets;
  • Previous experience in resolving technical software support issues;
  • Switch between a variety of tasks multiple times a day;
  • Critical thinking skills;
  • Ability to utilize problem solving techniques to research, analyze, and recommend improvements or areas of improvement in various software application environments;
  • Excellent communication skills (verbal, non-verbal, written) to work with users with support requests.

HIGHLY DESIRABLE:

  • SQL relational database knowledge;
  • SQL database performance tuning skills (indexing, maintenance, etc.);
  • Experience in .NET Framework (2.0, 3.5, and 4.x);
  • Experience with a version control system (Subversion, TFS, GIT etc.);
  • Experience in Visual Studio (2012-2015);
  • Experience in Excel and VBA ;
  • Experience with incidents/ticketing tools (ServiceDesk Plus, Zendesk etc.).

CONTACT INFORMATION:

  • For resume review: Lia Ciaca +40 264 41 86 86
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